Feature

Renewals and Payments, Online and One Click

Your clients activate, renew, and pay their snow removal contract from their phone. You get paid faster, chase fewer checks, and stop drowning in paperwork.

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Follosoft customer payment portal showing an invoice, a Pay button, and a payment history table

Paper contracts slow everything down

Mailing a contract, waiting for a signature, waiting for a check, depositing the check, reconciling the account. Every step is a chance for the renewal to stall. Meanwhile, the season has already started and your team is chasing paperwork instead of plowing snow.

How it works

Clients get a secure renewal link
At renewal time, Follosoft emails each client a link to their personal portal with their contract ready to review.
They activate and pay in minutes
The client confirms their address, accepts the terms, and pays by credit card or Interac. Done in under three minutes.
Your team never touches a check
Payments land in your account automatically, and the contract is flagged active. No deposits, no reconciliation, no lost paperwork.

Why it matters

Faster cash, earlier in the season

Renewals close in days, not weeks, and your cash flow starts earlier.

Fewer late renewals, fewer lost clients

A one-click link is much more likely to convert than a mailed paper form.

Automatic receipts and confirmations

Clients get an email confirmation and a PDF receipt the moment payment clears.

Everything ties back to the contract

Payments, invoices, and service history all live in one place, which makes support questions easy.

A real scenario from the field

A company with 900 residential contracts used to spend most of September and October chasing paper renewals, with a conversion rate of around 78 percent. After switching to Follosoft's online renewal portal, they hit 91 percent conversion, finished the renewal cycle three weeks earlier, and cut their admin workload by roughly half. The extra October time was spent finalizing routes and onboarding two new drivers.

Payments, answered

Which payment methods are supported?

Credit card and Interac Online are supported in Canada, with Stripe and Moneris integrations available. The client chooses their preferred method.

Is the payment portal secure?

Yes. All payments are processed by PCI-compliant providers. Follosoft never stores raw card data, only tokenized references.

Can we offer partial payments or installments?

Yes. You can configure installment plans per contract, and the system bills each installment automatically on its due date.

What happens if a payment fails?

The client is notified by email, and the dispatcher sees a flag on the contract. Follosoft retries failed payments on a schedule you configure.

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Ready to run a tighter operation this winter?

Book a demo and see how Follosoft fits your fleet, your routes, and your clients.